“During the first months of regular production, several times we had to rely on Breton assistance several times to solve some hitches while testing. Online assistance personnel, like technicians/installers, have shown themselves to be punctual, professional and determined to solve our problems in every situation”.
In fact, Breton guarantees a hotline service that is active 24 hours a day, thanks to the company sites in the United States, China, India, Australia and Brazil: a telephone service provided by highly specialized technicians, who are also able to carry out technical work directly on the machine installed at the customer plant, without the need for the operator’s presence.